1. Personal Information We Collect

• During registration, we may collect your phone number.
• When placing an order, we require your name, phone number, email address, and delivery address.
• All personal information is securely stored on encrypted and protected servers with advanced security measures.

2. Transaction Information

Online payment security is our top priority. To protect you from fraud, we use Bangladesh’s secure and user-friendly payment gateway sManager, ensuring that your online transactions remain 100% safe.

When you make a payment, you are redirected directly to the official sManager page. This process ensures that your debit/credit card details remain secure and never stored on our servers.

3. Information Disclosure

• We never sell or share your personal data with third parties for marketing purposes.
• To deliver your order, essential details (such as name, phone number, and address) are shared only with our courier partners.
• If courier services misuse your information for promotional purposes, ShobKinbo is not responsible.
• In cases where law enforcement agencies request information for legal purposes, we are obligated to comply.

4. How We Use Your Data

Your data is used to:

• Process and deliver orders efficiently.
• Provide customer support and service updates.
• Manage your account and verify transactions.
• Conduct website audits and user research to improve our platform.
• Send promotional or marketing information (you can opt out anytime).

5. Privacy Policy Updates

ShobKinbo reserves the right to revise or update this Privacy Policy at any time. Any changes will be posted here with a revised “Last Updated” date.

6. Your Rights

As a valued user, you have the right to:

• Access the personal information we hold about you.
• Correct inaccuracies in your data without additional cost.
• Request that your data is not used for direct marketing.
• Withdraw your consent to data processing (subject to legal and operational requirements).

7. Your Consent

By using ShobKinbo’s website and services, you agree to this Privacy Policy. For any concerns or queries regarding your privacy, please contact our support team.